Terms and Conditions Crumbs & Frost Ltd.

Welcome to Crumbs & Frost Ltd. website (“https://crumbsfrost.com”). By accessing or using this Site, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By visiting or using this Site, placing an order, or engaging with our content, you agree to be legally bound by these Terms and Conditions, our Privacy Policy, and any other policy referenced herein. If you do not agree, please do not use our Site.

2. Use of the Website

You agree to use the Site only for lawful purposes. You may not use the Site:

  • In any way that violates applicable laws or regulations.

  • To transmit any spam, viruses, or harmful code.

  • To attempt unauthorized access to our systems or data.

  • To copy, scrape, or misuse our content for commercial purposes.

3. Orders and Payment

  • All orders placed through our website are subject to availability and confirmation.

  • Prices are listed in UK Pound and are subject to change without notice.

  • Payment must be completed at checkout through our secure payment gateway.

  • Crumbs & Frost Ltd. reserves the right to cancel or refuse any order at our discretion.

4. Custom Orders and Cancellations

  • Custom cake and catering orders require advance notice and a non-refundable deposit.

  • Cancellations must be made at least 72 hours in advance for a refund or rescheduling.

  • Late cancellations may result in forfeiture of deposit or full payment.

5. Pick-up and Delivery

  • Orders must be picked up at the agreed time or delivered to the provided address.

  • We are not responsible for items left unclaimed beyond the agreed pickup time.

  • For delivery, it is your responsibility to provide accurate contact and address details.

6. Allergens and Dietary Information

While we do our best to accommodate allergies and dietary preferences, please be aware that our products are prepared in a kitchen that handles common allergens including nuts, dairy, eggs, soy, and gluten. We cannot guarantee the absence of cross-contamination.

7. Intellectual Property

All content on the Site, including text, images, logos, recipes, and designs, is the property of Crumbs & Frost Ltd. or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Crumbs & Frost Ltd. Shop shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of our Site or services.

9. Links to Third Parties

Our Site may contain links to external websites. We are not responsible for the content, policies, or practices of third-party sites.

10. Modifications

We reserve the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site constitutes acceptance of the new terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of United Kingdom, and any disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Crumbs & Frost Ltd.
📧manager@crumbsfrost.com

📞 Phone: 07593314915

📍Address: 12 Tudor Square, West Bridgford, Nottingham, NG2 6BT, UK